911SentinelCall

Everything a property owner asks first.

Plain answers to the questions owners ask first. If yours isn't here, call us or ask on the free site walk.

How it works

What happens when someone is detected?

An automated alert reaches our team within 30 seconds. Within 3 minutes a human operator checks it against your site rules and, if the person shouldn't be there, plays a recorded voice warning through the camera with the siren and spotlights. If they stay, we call your team, then police if your team doesn't answer in the time you set. In an emergency we call 911 right away.

What does no-contact mean?

No one from 911 Sentinel approaches, confronts, chases, holds, or removes anyone. We act through recorded warnings, the siren and spotlights, and calls to your team and the police.

How do you tell a worker from an intruder?

From your site rules. At setup we record your working hours, who's allowed on site after hours, deliveries, and off-limits areas, so a crew member or a delivery is never treated like a break-in.

How is this different from a traditional guard company?

A guard covers one post for part of one night. 911 Sentinel watches the whole site through cameras, with drones on large sites, and a human operator acts within 3 minutes of every alert: a recorded warning instead of a confrontation, then your team and the police. Every incident is on the record.

Is this the same as remote video monitoring or a virtual guard?

Yes, it's live remote video monitoring, also called a virtual guard or remote guarding, with a person on every alert. AI watches the cameras, an alert reaches our team within 30 seconds, and within 3 minutes a human operator warns the person through the camera, then calls your team and the police. The cameras are leased and maintained by us, and the price is published: from $900/mo with no per-call fees.

Cameras, recordings & outages

Is monitoring 24/7?

It can be. You choose a daily monitoring window of up to 24 hours, with a human operator on every hour of it. The base price covers 8 hours; a longer window is priced after the site walk.

What cameras do you use? Can you use mine?

We install a leased outdoor camera with a speaker, siren, and spotlights. Models such as the TP-Link Tapo C320WS, the Reolink RLC-811A, and the Reolink Duo 3 PoE all qualify. If your existing cameras give a real-time video feed we can access, we can monitor those instead.

Do you record sound?

No. Recordings are video only and kept for 90 days on our systems, available to you. The camera speaker is used only to play recorded warnings; conversations on your property are never recorded.

What about privacy?

Cameras point at entrances, yards, equipment, and materials, never at places people expect privacy, such as restrooms. Recordings are video only and kept 90 days; your agreement covers who can access footage and how it's used.

Can the camera read faces or license plates?

We test it at your site. Spotting a person and acting on it takes far less detail than identifying a face or a plate, which depends on mounting height, distance, and lighting. At the site walk we place cameras on the gates and entrances where identification matters most, and check what they can read before you commit.

What if power or the internet goes down?

We plan for it before you commit. Each camera runs on site power and internet, so the site walk checks both: we recommend backup power where a site needs it, and set up Starlink where there is no internet.

Vehicle patrol & police

How does vehicle patrol work?

A vehicle carrying a four-camera roof rig drives set routes past your lots, gates, and fence lines, or stays on site with periodic loops. AI and our team watch the rig's cameras live. Anything it finds goes to your team, then the police if no one answers in the agreed minutes, and every pass is recorded and logged. No one approaches anyone.

Is drive-by vehicle patrol the same as mobile patrol?

Yes. It's mobile patrol done by a camera vehicle: a four-camera roof rig passes your lots, gates, and fence lines on a schedule set at the site assessment, watched live by AI and our team. Every pass is recorded and logged, and anything it finds goes to your team, then the police. It starts at $1,500/mo, with no per-call fees.

Will the police actually come?

Since October 1, 2024, Seattle police have answered alarm-company calls only with supporting evidence such as video, and that is exactly what we give them: a person who has watched the live video and can confirm what is happening. Police set their own priorities, and a verified call with live video is the kind they ask for.

What do you commit to?

An automated alert within 30 seconds, a person acting within 3 minutes, a recorded warning with the siren and spotlights, then calls to your team and the police, and a timestamped record of every alert with 90 days of video. Nobody can control what an intruder does, but every intruder we see is warned, reported, and on the record.

Do I need to carry insurance for your service?

No. You don't need to carry any insurance for our service.

Pricing & getting started

How much does it cost?

Camera monitoring starts at $900/mo with one leased camera, installation, maintenance, and an 8-hour daily window. Added cameras start at $250/mo, monitoring included. Drive-by vehicle patrol starts at $1,500/mo, on-site vehicle patrol at $2,200/mo, and drone surveillance at $6,000/mo. There's no per-call fee.

What costs extra?

Added cameras start at $250/mo, monitoring included, and a daily window longer than 8 hours is priced after the site walk. Backup power is an optional add-on, Starlink is set up where a site has no internet, and damaged or stolen equipment is repaired at your cost. There's no per-call fee.

Is there a free trial?

Yes. Every contract starts with a 30-day free trial, so you see the service work on your own property before you commit. After the trial it's month to month with one month's notice. We go over the details at the site walk.

Is there a minimum contract?

No fixed minimum. After the 30-day free trial it's month to month with one month's notice. The equipment is leased, so there's no hardware to buy.

Do I have to install anything?

No. We install and maintain a leased camera, and you never buy hardware. Each camera needs a powered outlet and an internet connection, which we check at the site assessment.

How fast can you start?

As soon as 5 business days after the site assessment, depending on what it finds. The written plan sets camera placement, power and internet, your monitoring hours, and the final price.

Drones & service area

Why drones instead of guards on a big site?

A drone sweep covers ground a guard on foot can't: open yards, long perimeters, and the far corners of a job site, with a spotlight and a recorded warning from the air. Drone surveillance starts at $6,000/mo, less than one Seattle guard for 8 hours a night at the median state contract rate (about $9,380/mo), and every flight is on video.

Is it legal to fly drones over my property?

Yes. Flights are operated by FAA-certified pilots under FAA and Washington State operating rules, and the flight plan is reviewed against each contracted property before coverage is proposed.

What areas do you cover?

911 Sentinel serves western Washington: a Seattle/Eastside core, from Olympia to Marysville and Bremerton (Kitsap) to Monroe. Our office is in Lynnwood, and the coverage page shows where property crime concentrates across the Seattle metro.

Get a free site assessment

We reply the same day, walk your property with you, and send a written plan with a firm price after the walk.

Business calls 8am–8pm every day · our monitoring team works around the clock